Returns Policy

Returns Information

I would like to cancel my order / I’ve changed my mind on my purchase:

You have the legal right to cancel your order within fourteen days, without giving a reason. 

This cancellation period of fourteen days starts with the day you or a person of your choice, who is not the deliverer, have/has received the goods.

In order to apply your legal right to cancel you need to contact us with a clear statement (e.g. by post, phone or e-mail) and let us know about your decision to cancel this contract. 

In order to comply within the time limit, it is sufficient to post the cancellation notice before the fourteen days end.

The item, where possible, must be returned in it’s original condition for exchange or refund at our discretion.

My purchase has become faulty. What do I do?

We’re sorry that one of our items has become faulty or is not up to our usual standards. In order to resolve this swiftly, please contact us directly via email or telephone.

MyBeeStore is unable to refund returns shipping costs unless the error is on our part or the item is faulty.